Selected technical communication work
Seven deliverables, grouped by the kind of problem each one solved: accessibility and usability research, software and process documentation, and marketing and data communication. Every piece is the full document, published as a PDF.
Making existing sites work for everyone
Evaluation and testing work: measure what is broken, weigh the fixes, recommend a course of action.
WCAG-based review of the Mayo Clinic Alix School of Medicine M.D. Program Academic Enrichment webpage. The 2026 portfolio edition adds a table of contents and a documented follow-up review.
Companion study weighing three remediation options, alt text, footer link contrast, and keyboard navigation, against effort, cost, and compliance, then recommending one.
Moderated usability test of the Minnesota State University, Mankato website: task design, participant findings, and prioritized recommendations.
Turning a technical process into steps anyone can follow
Instructional writing: screenshots, sequenced steps, and plain language for readers who are not engineers.
End-to-end install and configuration guide for network-wide DNS ad blocking, from router settings to admin console, illustrated with annotated screenshots.
How a stock real estate website became a localized resource for buyers and sellers: agent profile, coverage areas, and a content plan built on the BoldTrail platform.
Making information worth reading
Audience-facing work: editorial planning, copywriting, layout, and turning survey data into something people actually look at.
Monthly real estate newsletter for a REALTOR audience, from editorial planning and copywriting through to page layout.
Student sleep survey data condensed into a single-page visual explainer, pairing the statistics with four practical recommendations.
Need a document like one of these?
Tell me who your audience is, what they need to understand, and what you want them to do next. From there, we can shape the right document to move them toward that outcome.
Let’s create amazing content together.